Refund policy

At B&F Brothers LLC, your satisfaction is important to us. Please read our return policy carefully before making a purchase.

Return Window You have 7 days from the date you receive your order to request a return. After this period, we are unable to accept returns.

Return Conditions To be eligible for a return, your item must meet the following conditions:

• The product must be unused and in its original condition
• The item must be in its original packaging
• You must have proof of purchase (order confirmation or receipt)

Non-Returnable Items Items that show signs of use, installation, or damage caused by the customer are not eligible for return.

Return Shipping The customer is responsible for return shipping costs, unless the return is due to our error (wrong item sent or defective product). In those cases, B&F Brothers will cover the return shipping cost.

Refund Process Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within a few business days.

How to Start a Return Contact us at ventas@bfbrothersllc.com or (682) 340-0633 within 7 days of receiving your order. Include your order number and reason for return.